Warranty

thank_youThank you very much for choosing Fanvil products or services. Generally, our products are entitled to a warranty period of 12 months from the date of purchase in accordance with the Warranty Policy as listed below.

Warranty Terms and Conditions:

Please keep and produce your official purchase invoice to our staff for validation during warranty period.

For one year from the date of purchase, Fanvil ( Aristel ) will replace this product free of charge if found to be defective in material or workmanship, while consumable parts such as battery, power supply, cords are excluded.

This warranty scheme is invalid in the following cases:

1. The product has been damaged due to misuse, negligence, accident, liquid ingress or heat or fire damage .
2. The product has been altered or repaired by parties not authorized.
3. The serial number has been altered, effaced or removed.

Fanvil and Aristel shall not be liable for any claim that may occur for any loss of business or profit or other consequential loss arising due to the malfunctioning of this product.